Frequently Asked Questions
1. What is your operation schedule?
REGULAR ORDER AND PRE ORDER FAQS:
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Cut off every Tuesday - all orders, including pre orders.
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Regular orders will be processed 3-6 days after order was placed and payment was confirmed. Please do expect some delays in delivery due to high volume of demand.
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For pre-orders, orders will be shipped out once the stock of your pre-ordered item has arrived.
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Pre order production period: 1 - 3 weeks. Shipping days will begin once the order has been shipped.
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To track your order, an email with the waybill number will be sent.
2. What are your payment methods?
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BDO Savings
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GCASH
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Paymaya
3. Do you have Cash on Delivery?
As of the moment, no, we don’t have Cash on Delivery.
4. What are your shipping options?
Regular Shipping Courier
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J&T Express
Express shipping is no longer available.
All packages will be shipped through J&T Express only.
5. Do your offer vouchers and gift cards?
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We offer free shipping for a minimun purchase of Php 2,500.00.
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Voucher updates are posted on our instagram @fashionkinetics.
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Gift cards will be available soon