Frequently Asked Questions

1. What is your operation schedule?

REGULAR ORDER AND PRE ORDER FAQS:

  • Cut off every Tuesday - all orders, including pre orders.

  • Regular orders will be processed 3-6 days after order was placed and payment was confirmed. Please do expect some delays in delivery due to high volume of demand.

  • For pre-orders, orders will be shipped out once the stock of your pre-ordered item has arrived.

  • Pre order production period: 1 - 3 weeks. Shipping days will begin once the order has been shipped.

  • To track your order, an email with the waybill number will be sent. 

2. What are your payment methods?

  1. BDO Savings

  2. GCASH

  3. Paymaya

3. Do you have Cash on Delivery?

As of the moment, no, we don’t have Cash on Delivery.

4. What are your shipping options?

Regular Shipping Courier

  • J&T Express

Express shipping is no longer available.

All packages will be shipped through J&T Express only.

5. Do your offer vouchers and gift cards?

  • We offer free shipping for a minimun purchase of Php 2,500.00.

  • Voucher updates are posted on our instagram @fashionkinetics.

  • Gift cards will be available soon

  • Facebook
  • Instagram

Rizal, Philippines

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